Ongoing Support and Training
IQM Software’s products are designed with the end user in mind, so when it comes to customer support, we aim for excellence every time. Our business has a genuine desire to help your business be the best it can be.
Through our customer service and training, IQM Software will be pleased to support you in any way we can.
We know our products
It goes without saying that we have the answers you need, as well as knowledge of how best to use the products you have bought from us. Moreover, we’ll explain in jargon-free language. We don’t speak “technical” – unless you want us to, of course.
We know our customers
Your IQM Software Account Manager will be fully up to speed with your objectives, the products you are using and of course, the reasons you have become a customer. We prefer to do business this way.
We’re responsive
IQM Software commits to solving your query or problem as quickly as possible. If we can’t offer the perfect solution immediately, we’ll commit to a response time frame and keep you up to speed with progress.
We offer full training
In addition to a comprehensive user manual for all your end users, IQM Software delivers training to help your organisation make the most of your new products and services.